Due to some system problems with the voice mail system, your Unified Messaging will not work until you make the following change. The Unified Messaging is the part of the system that sends you an email message to notify you that you have received a voice mail message and in some cases, lets you listen to voiced mail messages from your email or on your Blackberry. In order to make the Unified Messaging work, you will need to do the following steps:
1. Log into Groupwise (email) as you normally would.
2. At the top, click ACCOUNTS.
4. In the Accounts screen, double click the CALL EXPRESS Line.
5. The Call Express Properties dialog box will open. Click the tab that says SERVER.
6. The first box in the screen contains the name of your current Incoming Mail server (it is currently avstss). Change the server name from avstss to avstcs1.
7. Go down to the Password field and re-enter your voice mail password (the password you would use if you logged into voice mail from the phone).
8. Click OK at the bottom of the box.
Your Unified Messaging should now work!
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