Thursday, June 16, 2011

NetSupport Install

Location for Netsupport

S:\PC_Setup\Applications\Pay per Copy Apps\Netsupport 10.7\General Use

Choose either teacher or student based on the computer on which it is being installed.

Choose install first and let the black window dissappear before choosing settings.
Once settings has been chosen you are finsihed with the install.

NOTE:
If you get the blue screen when trying to install Netsupport:
right click on MyComputer and choose manage.
Choose Device manager
Under display adapter choose uninstall unknown.
Yes to restart
Shutdown and reinstall netsupport





Monday, May 9, 2011

ITAM

To uninstall
-To uninstall ITAMS you log in as REG.  Then double click on S:\PC_Setup\Applications\Specialty Apps\ITAM Essentials\RmClnt32.exe

To check Inventory
-Home Tab
-software on the right
-print my software
-ALL
-detailed report
-in excel
scroll down to choose the software